FAQ

How much does shipping cost?

  • We now offer free shipping within the USA. International shipping costs are determined by the weight of your package, your shipping address and our carriers current rate.


How long does shipping take?

  • Typically shipping takes 3 to 6 business days. During holiday seasons and special sales events shipping may take up to an additional 5 to 10 business. Please allow 1-2 business days for processing of all orders. All orders placed on weekends or after our normal business hours may not be processed and shipped until the next business day. Our normal business hours are Monday through Saturday 9am to 10pm Eastern time.

Shipping Options (Shipping times DO NOT include processing days):
First Class Mail: 2-5 business days
Standard Post: 2-3 business days
Priority 1 day: 1 business day
Priority 2 day: 2 business days


Do you ship outside of the US?

  • Yes, we ship anywhere that has a postal address.


How long does international shipping take?

  • International orders can take anywhere from 4-6 weeks for delivery and are shipped through United States Postal Service. Customs clearance can take an additional 5-7 days for processing in the United States and in Italy. International orders may also be subject to Customs Clearance Fees, which are the responsibilities of the buyer.


I am interested in carrying your items at my business, how do I get information about wholesale prices?

  • Please contact us to learn more about our wholesale program.


How can I contact you with questions about my order?

  • Please use our contact form. We respond to questions between the hours of 9am and 10pm EST Mon - Sat.